We saw so many negative reviews online, but proceeded with Gamerium because of the great deals, and it stating itself as a family business. We got a further discount at checkout and chose the tracked delivery (recommended!). Perhaps not doing this is where some people had poor delivery times?! I was a bit worried that the transaction showed to what appeared to be a personal rather than business account, but our concerns were allayed. Product arrived on time and intact. Would not hesitate in purchasing software or hardware from them again.